About Us
Chaitanya Rathod
At Candovixa, we believe that Candles & Holders are essential for enhancing any living space. Our goal is to curate a selection that seamlessly combines aesthetic appeal and functional design.
We understand the challenges in sourcing Candles & Holders that deliver both reliable performance and lasting beauty, especially when many options compromise style for fleeting trends.
By featuring a wide selection of beautiful Candles & Holders, we aim to foster a true appreciation for items that showcase ingenuity and elegance.
This vision led us to offer unique, high-quality Candles & Holders that suit diverse tastes and environments.
Thus, Candovixa was founded — a contemporary brand committed to style, quality, and lasting satisfaction for your home and garden.
Our Commitment
Our Story
It began with a candle that smoked and slumped. Our founder Chaitanya Rathod wanted a little warmth and calm at home, but the cheap candles he bought burned unevenly, gave off black smoke and a harsh chemical scent, and the flimsy holders cracked and tipped. The pretty pieces he liked were priced for boutiques, and the affordable ones felt cheap and unsafe. Searching markets across India turned up little that was clean-burning, well-made, and fairly priced — so he started sourcing candles and holders directly from skilled makers instead.
A good candle quietly transforms a room — a clean, even flame, a gentle glow, and a soft scent that turns an ordinary evening into a calm, welcoming moment. Yet finding candles and holders that were clean-burning, well-made, safe, and fairly priced felt harder than it should be: smoky, cheap candles and flimsy holders on one side, overpriced boutique pieces on the other, with little for everyday homes in between. That gap — clean-burning, well-made, safe, sensibly priced candles and holders — is what we set out to fill.
Our Inspiration
After months of comparing makers across India — checking which candles burn cleanly and evenly with quality wax and cotton wicks, which scents are pleasant and not overpowering, and which holders are sturdy and safe — Chaitanya Rathod began to select what would become our first Candles & Holders collection. The idea behind it is simple: a community of people who choose thoughtfully, who value quality and calm over cheap novelty, and who believe the candle glowing in their home should be clean, safe, and lovely — not smoky, harsh, or flimsy.
Our Values
At Candovixa.shop, we uphold three core values that guide our selections:
- Quality over quantity. If a candle or holder doesn’t meet our standards, we won’t stock it. Simple.
- Clean-burning & well-made. The best candles burn cleanly and evenly. We focus on quality wax, cotton wicks, even burn, pleasant scents, and sturdy, safe holders made to last.
- Transparent pricing. No hidden fees, no inflated markups. You pay for the wax, the craftsmanship, and the quality — nothing more.
Our Journey So Far
From a single location, Candovixa.shop has grown into a curated candles & holders shop serving customers across India. Every piece undergoes strict quality checks and is packed with care. Every order ships free, and every customer can return their purchase within 7 days if it doesn’t meet their expectations.
We are a dedicated team. We handle your inquiries personally. And we are just getting started on our journey to become India’s most trusted independent candles & holders shop.
THE TEAM BEHIND THE SHOP
We intentionally keep our operation small. That’s by design. It means decisions are made quickly, quality is paramount, and the person responding to your email is usually the one who selected the piece you ordered.
Founder & Curator
Chaitanya Rathod — Founder, Curator, and Customer Care Lead
Chaitanya Rathod personally curates every candle and holder in our collection, evaluates every maker, and reads every customer email. A lover of calm, cosy homes himself, passionate about clean-burning quality, he treats Candovixa.shop as a long-term endeavor instead of a quick business venture. If you reach out to support@candovixa.shop, your reply will come from him or from someone he has personally briefed.
Our Trusted Partners
Building a quality candles & holders range is a collaborative effort, and we partner with carefully selected makers and suppliers who align with our standards:
- Skilled Makers — Our candles and holders are sourced from talented makers who adhere to high standards, ensuring clean-burning wax and quality, safe holders.
- Quality Control Experts — Every piece goes through careful checks (wax, wick, burn, holder safety, packing) before it leaves our facility.
- Logistics Partners — Reliable couriers across India, chosen for their care with delicate items and their tracking capabilities.
- Customer Care — Dedicated support team that responds Monday – Saturday, 8:00 AM – 5:00 PM IST Closed on Sundays and Public Holidays..
Why Small is Our Strength
Large retailers have departments. We have direct communication. When you order from Candovixa.shop, there’s no chain of approvals between you and the person responsible for your experience. That accountability is at the forefront, where it should be.
OUR STANDARDS & COMMITMENTS
Candles involve an open flame and burn in your home, so clean burning, quality, and safety all matter. Here are the quality benchmarks and commitments that govern every piece we offer at Candovixa.shop.
Product Standards & Quality
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- Quality Assurance Standards — All candles and holders meet our standards for clean burning, build quality, and durability.
- Material & Safety — We prioritise quality wax, cotton (lead-free) wicks, and sturdy, heat-safe holders, with clear burn-safety guidance — important since candles use an open flame.
- Sourcing Standards — All pieces are sourced from reputable makers, with honest descriptions of materials and scents.
- Quality Control Processes — Each piece undergoes a multi-point inspection (wax, wick, burn, holder safety, packing) before dispatch.
Material & Build Quality
- Quality Wax & Clean Wicks — Clean-burning wax (such as soy and natural blends) and cotton, lead-free wicks for an even burn and minimal smoke, from reputable makers.
- Sturdy, Heat-Safe Holders — We prioritize stable, heat-resistant holders (glass, metal, ceramic) with smooth, safe finishing.
Quality & Packing Assurance Process
Every piece leaving Candovixa.shop undergoes our internal quality- and packing-check process:
- Incoming Inspection — Pieces are checked for flaws and quality upon arrival from makers.
- Burn & Safety Verification — Candles are checked for clean, even burning and centred wicks; holders for stability, heat-safety, and smooth edges.
- Protective Packing Check — Each delicate piece is carefully packed and inspected to arrive safely.
Customer Protection Compliance
- Consumer Rights Regulations — We fully comply with India consumer rights legislation.
- Transparent Seller Information — Clear disclosure of seller details and grievance redressal mechanisms.
- Damage-in-Transit Protection — If a delicate piece arrives damaged, we’ll make it right (see our returns guidance).
Promises We Stand By
- 100% Authenticity — Every piece is genuine, sourced directly from reputable makers.
- Free Shipping Across India — On every order, no minimum value, no hidden fees.
- 7-Day Easy Returns — Free returns across serviceable areas, including for items damaged in transit.
Our Commitment to Quality
We don’t compromise on quality or safety. We don’t sell smoky, harsh, or flimsy products. We don’t sell pieces that didn’t pass our quality checks. We don’t make claims about wax, scent, or burn time that we cannot substantiate. And we stand firmly by these principles.
OUR MISSION & VISION
Our Mission
To make clean-burning, well-made, fairly priced candles and holders accessible to every home — where a little warmth and calm is not a luxury, where every home can glow with a clean, safe flame, and where cosy moments are within reach. We exist to bring quality candles and holders to those who have been settling for smoky, cheap ones.
Our Vision
To become India’s most trusted independent candles & holders shop — recognized not for flashy advertising, but for the genuine delight of customers who proudly say “my candles are from Candovixa” as they would mention a name they truly rely on.
OUR COMMITMENT TO RESPONSIBLE SOURCING
Small brands have a unique opportunity: we can operate with care in ways larger brands cannot. At Candovixa, that care extends beyond products into how we source, package, and run our operations.
Cleaner, Natural Waxes
We prioritize candles made with cleaner, natural waxes (such as soy and natural blends) and cotton, lead-free wicks — better for your air at home and gentler on the environment.
Reusable & Refillable
Many of our holders and jars are reusable and refillable — keep beautiful glass and metal holders for years and refill them, reducing waste.
Careful, Protective Packaging
Every delicate piece ships in protective, largely recyclable packaging designed to keep it safe in transit. We avoid unnecessary plastic and prioritize sustainable alternatives.
Supporting Skilled Makers
Many of our candles and holders are handmade by skilled makers — supporting craft and small artisans rather than mass production.
WHAT OUR CUSTOMERS SAY
We do not pay for reviews. The words below are from customers who chose to reach out to us, unprompted, after receiving their orders.
“These candles burn so cleanly and evenly — no black smoke, just a gentle glow and a lovely subtle scent. The holder is beautiful and sturdy too. A world apart from the cheap ones. Brilliant value.” — Ananya P., Indore
“I asked which scent suits the bedroom and the founder replied within hours with lovely suggestions. Clean burn, gorgeous holder, exactly as described.” — Rohan M., Surat
“Beautiful candles and a stunning holder at a fair price. Free delivery, packed so carefully nothing was damaged, and helpful replies. They make my evenings so cosy now. My go-to shop.” — Fatima S., Hyderabad
Customer names and locations published with their written permission.
SELLER INFORMATION
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 of India, the seller details for Candovixa.shop are as follows:
- Trade Name (Brand): Candovixa.shop
- Proprietor (Owner): Chaitanya Rathod
- Business Type: Sole Proprietorship (Individual Online Seller)
- Registration Status: Operating under the ₹40 lakh GST registration threshold as per Indian tax law for individual online sellers — GST registration not mandatory at current turnover level.
- Country of Operation: Republic of India
- Registered Address: 3W3F+MV7, H-3 Block, Deonar Municipal Colony, Deonar, Govandi East, Mumbai, Maharashtra 400043, India
- Email: support@candovixa.shop
- Phone: +918447125818
- PAN: Available on request for B2B invoicing
This Website is owned and operated by Chaitanya Rathod in his individual capacity as a sole proprietor, trading under the brand name Candovixa.shop. All transactions are conducted between the customer and the proprietor directly, under the laws of India.